Welcome to Hatfield Cycles.
We are closed over Easter weekend, from the 3rd to 6th and re-open on the 7th of April.
Our shop offers the widest range of professional brands like Scott, GT, Merida and Pyga. Our specialised staff will assist you with top professional advice and world class service.
Whether you are buying your first bike, or looking for a pro-customised product, from bicycle repairs to service, accessories, equipment and clothing - Hatfield Cycles has it all!
Our pro-workshop can help you with any service you require from servicing shocks, wheel building, gear settings, building of custom bikes and professional bike set-ups.
Normal Trading hours:
Mondays - Friday : 09:00 - 17:30
Saturdays : 09:00 - 14:00
Public Holidays: Closed.
See you soon at Hatfield Cycles!
Alf Horne – Management
Years in cycling : 25 years (working 8 years in industry)
Sport/ Hobbies: Cycling/Running/Fast cars
Personal Motto: Pain is temporary quitting is for ever
What can you not go a day without ? — Cycling
Johan Bedford – Management
Years in industry: 17 years
Sport/ Hobbies: Cycling, Pool, Radio Control Cars.
Personal Motto: Beproef alles en behou die goeie.
What can you not go a day without ? — My family
Leon Slabbert – Retail
Years in industry: 4 years.
Sport/ Hobbies: Cycling.
Personal Motto: Put the fun between your legs – Ride a bike!
What can you not go a day without ?— Hair wax.
Charl Slabbert – Mechanic
Years in industry: 2 years
Sport/ Hobbies: Cycling/ Running/ Pool
Personal Motto: Attitude is a little thing that makes a BIG difference.
What can you not go a day without ? — Coffee.
Ryno Griesel – Ambassador
Years in sport/ industry: 16 years
Sport/ Hobbies: Mountain biking/ Road cycling/ Adventure racing/ Trail running/ Mountain running/ Climbing
Personal Motto: The way to the top is always uphill
What can you not go a day without ? — Sense of humour.
10 Point check-up & Wash: R150.00 (excluding parts)
Thorough bike check and wash, services excluded headset, BB, Brakes, Hubs, Gears, Chain, Wheels, Frame, Pedals, Cranks
Minor Service: R350.00 (excluding parts)
Thorough bike check, wash, servicing where required.
Included: Wash, Set Gears, Set brakes, True Wheels, Service of Bearing Parts Excluded.
Major Service: R550.00 (excluding parts)
Recommended for Hard-Tails and Road Bikes.
Thorough bike check, wash, Servicing of All bearing parts.
Included: Wash, Set Gears, Set brakes, True Wheels, Service of All Bearing Parts.
Pro Service: R800.00 (excluding parts)
Recommended for Dual Suspension Bikes.
Thorough bike check, wash, Servicing of All bearing parts, Pivot Service.
Included: Wash, Set Gears, Set brakes, True Wheels, Service of All Bearing Parts and a Pivot Service.
Fork Lower Service: R250.00
Open Fork Lower Legs, Clean and Lube, Excluding Parts.
Fork/Shock Service: R400.00
Total Strip, Clean, Oil Replacement, Excluding Parts and Seals.
Fork and Shock Service: R650.00
Total Strip, Clean, Oil Replacement, of Front and Rear Suspension. Excluding Parts and Seals.
Pivot Service: R350.00
Specific Services:(excludes any parts except where indicated otherwise)
R500.00 29’’ Wheels
R450.00 26’’ Wheels
Rim sealed with rim tape, 2-3 Cups of Stans™ per wheel. Tyres excluded.
Brake Bleed: R200.00 per brake
Wheel Build: R200.00
Spokes tensioned to perfection.
True Wheel: R100.00
Service Bearing Parts Individually: R100.00
BB, Headset, Hub(each).
Set Gears/Brakes: R100.00
For optimal performance the gear/brake cable and/or housing may need replacement. Not included in price.
Please Take Note: These are the labour fees ONLY. Minimum labour charge is R100.00
Company Policy regarding Warranties, Returns and Service
Hatfield Cycles strive to build and maintain a long standing relationship with its clients by providing you with the best quality products and service through our knowledgeable staff and reputable local and international suppliers.
To ensure clarity on returns, warranties and service – please note the following:
Please inform our staff clearly of your intended use for the products purchased
Should you have informed our staff clearly of your intended use of the product, and it is found afterwards that it is in fact not suitable for the required purpose in contrast to what the sales representative advised, we will gladly exchange the product, accompanied by its original proof of purchase within 10 days.
Please note that the product must be un-used, and in its original packaging.
Due to hygienic reasons we unfortunately cannot return cycle shorts or items under similar public health regulations.
We can also not exchange any products that are partially or entirely disassembled or altered.
(This is in line with the Consumer Protection Act, 2008)
Please note that warranties are carried by the international manufacturer and/ or its local agent and not by Hatfield Cycles.
We will however do everything in our ability to address your return with the utmost attention, care and assist the manufacturer or its agent to complete the process in the shortest possible time frame.
The warranty periods are different between various manufactures; please ensure that you confirm the relevant period and terms and conditions when purchasing a product.
The aspects covered under warranty will also be different between various products and manufacturers, but will normally provide cover against manufacturing and material defects and a product will not be covered due to:
misuse and poor maintenance
wear and tear (including a crash)
damaged in transport
damaged in storage
damage due to non-observance of the instructions or restrictions as defined in the product manual
Any modification or alteration by any person not authorised by the manufacturer or its agent
We recommend to our customers to obtain additional insurance to cover wear and tear on their bicycles and high value items.
Faulty items returned must be accompanied by an original proof of purchase.
Good must please be returned in a clean and hygienic condition.
Upon return, our technical staff (in conjunction with the agent’s representative where applicable) will inspect the goods to verify a potential valid claim.
Hatfield Cycles will send the product under potentially approved claims to the relevant supplier at our cost.
The manufacturer will inform us if the warranty claim has been finally approved or not.
As soon as the claim has been approved, the manufacturer will inform us of the refund, exchange or replacement, based on their warranty policy.
30 day maintenance policy (warranty)
- Remember to bring this slip along to retrieve goods
- Collections strictly afternoons only
- Storage costs at a min of R25 p/day will be charged after of non-collection of goods
- Goods not claimed within 30 days, shall be sold to defray costs.
Physical Address: 751 Jan Shoba (Old Duncan Avenue), Brooklyn Centre, Shop no 7, Brooklyn, Pretoria (Tshwane), 0181
Postal Address: PO Box 11844, Queenswood, Pretoria (Tshwane)
Postal Code: 0181
Directions: We are on the corner of Jan Shoba (Old Duncan Avenue) and Lynnwood in the Brooklyn Centre. Trading hours: Mondays - Friday : 09:00 - 17:30 Saturdays : 09:00 - 14:00 Public Holidays: Closed.